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The review

review

In a crowded gambling marketplace packed with some great online casinos, it can be hard to find something fresh. White Hat Gaming already has several well-respected online casinos in their arsenal but The Grand Ivy Casino is pushing hard for a place in gamblers' must-play lists.

On first inspection, an award-winning live casino lobby powered by Evolution Gaming and more slots than you can shake a large stick at means Grand Ivy could be worth a closer inspection. Luckily, we remembered our tuxedo.

Bonuses

  • 1st Deposit - £300 plus 25 spins on Starburst – 100% – 35x

  • 2nd Deposit - £800 plus 50 spins on Aloha Cluster Pays – 25% – 35x

  • 3rd Deposit - £400 plus 25 spins on Gonzo’s Quest – 50% – 35x

Promotions

The welcome bonus is the first thing that will catch your eye at Grand Ivy, and as you’ll see from our breakdown above, it’s as good as welcome packages get. Split into three parts, this package lets you claim both match bonuses and free spins on every single offer. The minimum deposit limit is fair, and so are the wagering requirements.

There are lots of other promotions worth checking out at Grand Ivy casino, but these change all the time, so your best bet is to see what’s available on the site at any given time. We will say, though, that promotions here can cover everything from free spins on new slots, to high roller tournaments, prize draws, bonuses on table games, and all else in between.

range of games

The mark of a good online casino these days is a diverse range of slots and games. Luckily, The Grand Ivy Casino has them in spades.

The handy 'Provider' tab lets you get to your favourite developers straight away. It's just as well, as there are over 30 developers to pick from.

Slots

Slots - Grand Ivy players will find new slots from Blueprint, NetEnt, and Microgaming nestled among firm fan favourites. Bonus hunters will love games like Immorta Romance, with its multi-layered bonuses, and newer games like Blueprint's Gem Hunter

There are also some interesting slots not found everywhere. Probability Jones' Boxo is a crazy Japanese-themed slot with some truly outstanding graphics.

Live Games

Live Games - Evolution Gaming are on hand with a massive live dealer lobby. But NetEnt also chip in with some decent games of their own.

You'll find the usual fare like Live Roulette, Live Blackjack, and Live Baccarat, but the exciting Dream Catcher wheel of fortune game is a big draw too. NetEnt's Common Draw Blackjack lets you play against multiple opponents at once.

Jackpot Games

Jackpot Games - The Grand Ivy Casino boasts over 30 jackpot slots in its packed lobby. While familiar faves like Major Millions and Mega Moolah are present and correct, you'll also find some big £1m+ jackpots on newer games like Genesis Gaming's Wu Xing.

Blackjack

Blackjack - With both Microgaming and NetEnt on board, The Grand Ivy Casino has a well-stocked blackjack lobby featuring Classic Blackjack Gold Series, Atlantic City Blackjack, and Pontoon.

Roulette

Roulette - American, European, and French Roulette are available for real cash at The Grand Ivy. NYX Gaming's Roulette Master features a range of special bets and features.

'Other' Games

'Other' Games - If you want some different table games, Live Caribbean Stud Poker and Live Three Card Poker can be played in the Evolution Gaming lobby.

Video Poker

Video Poker - There is a limited video poker offering, with Microgaming's established Jacks or Better the pick of the bunch. NetEnt's All American Double Up has fast gameplay and some big payout potential.

Scratchcards

Scratchcards - The Grand Ivy isn't big on scratchcards, with just three (Pots O' Luck, Irish Eyes Scratch, and Snake Charmer Scratch) offering some diversion from the usual slots gaming.

Software and Graphics

The Grand Ivy Casino uses a fairly straightforward no-download client to access games. Mobile users can access games directly through a mobile browser. Mobile slots are compatible with most Apple iOS devices and any Android phone/tablet using Android 2.3.5 and above.

Despite the lack of a proper lobby filter, the software is accessible and easy on the eye. The 1930s casino vibe is a nice touch, and the handy ticket displays all recent jackpot winners.

Extra Value

The Grand Ivy Casino is what players expect to find in a modern online casino. There's a wide range of developers but the casino hasn't skimped on the number of games. And when it comes to new titles, both big brands and more obscure titles can be found. The range of promotions is intriguing, and a 35x wagering requirement shouldn't put off too many high rollers.

loyalty

Loyalty Program

The Grand Ivy operates a slick loyalty program for its serious players. There are four exclusive packages featured, with the "Centurion" program offering the best benefits. VIPs can expect access to a personal VIP Account Manager as well as a personal one-to-one email address.

Meanwhile, same-day withdrawals are a massive plus for high rollers wanting to get their winnings fast. And, of course, VIPs get invites to special holidays and sporting events.

Interestingly, The Grand Ivy operates a "Fast Track" service for VIPs currently playing elsewhere. Applications are reviewed straight away if you have VIP status on another casino.

Deposit Methods

Making deposits is a breeze at The Grand Ivy. Deposit limits can be set, and funds are segregated in accordance with Gambling Commission rules. The minimum deposit at The Grand Ivy is £20, which is a little higher than other UK-facing casinos. That said, there is a wide range of UK-friendly banking options to choose from. The usual cards like MasterCard can be used, as well as established e-Wallets.

Deposit Method Fee Processing Time Minimum Deposit
MastercardMastercard N/A Instant £20
visaVisa N/A Instant £20
MaestroMaestro N/A Instant £20
SEPA Bank TransferSEPA Bank Transfer N/A 2-5 days £20
SkrillSkrill N/A Instant £20
PaySafePaySafe N/A Instant £20
NetellerNeteller N/A Instant £20

Payout & Withdrawal Policy

All withdrawal requests are reviewed manually at The Grand Ivy. A Bank Transfer is used for withdrawals, unless you deposited using a card, so you'll have to have an IBAN Number handy when you cash out.

Expect a 48-hour processing period for all cash-out requests and add on a further three days for the payment to be completed. You will also need to complete a Verification Check if it's your first cash-out.

Deposit Method Fee Processing Time Minimum Withdrawal
MastercardMastercard N/A 2-5 days £20
visaVisa N/A 2-5 days £20
MaestroMaestro N/A 2-5 days £20
SEPA Bank TransferSEPA Bank Transfer N/A 5-10 days £20
SkrillSkrill N/A 2-5 days £20
PaySafePaySafe N/A N/A £20
NetellerNeteller N/A 2-5 days £20
high-rollers

High Rollers

As well as a VIP scheme with four levels of action, high rollers can get access to some great promotions. High Roller slot tournaments guarantee tens of thousands of pounds regularly. The more points you earn playing Microgaming slots, the higher up the leaderboard you will go.

In terms of games, there is a 'Pro' version of most table games at the casino. Punto Banco Pro allows bets up to £1000 a hand, and look out for NetEnt's Live Roulette Pro where you can bet up to £75,000 a spin.

Customer Support

Live Chat is available 24/7 at The Grand Ivy. It's quick to respond - we only waited a minute or so to get help - and the staff were knowledgeable. Email support ([email protected]) is also available but no UK freephone customer helpline.

Grand Ivy Pros & Cons

  • Generous welcome bonus upon sign-up.

  • Big slots jackpots worth €14 million.

  • Award-winning Live Casino on site.

  • Very good VIP program for high rollers.

  • No downloadable client.

  • Loyalty could be better for smaller players.

  • No telephone support.

  • Minimum deposit of £20.

Conclusion

by John Taylor - Casino Expert

The mark of a good online casino is an eclectic selection of games and slots, as well as safe gambling all-round.

The Grand Ivy certainly has its bases covered when it comes to games. The breadth of titles is staggering, especially when it comes to video slots, and high rollers will find plenty of table action to get their teeth into.

There are a few omissions, notably the lack of a download client and a phone support line, while the Cashier options could be a lot clearer. But The Grand Ivy is clear in how it handles your cash: funds are safely segregated, and players have the option to set strict limits on deposits and game time. Sign up today and see if the Grand Ivy is as welcoming an establishment as we found it.

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